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  • Can you treat me?
    We can solve most headaches, neck, shoulders, elbows, wrists, arms, chest, back, lower back, groin, hips, legs, knees, feet problems. If you are still unsure, you can chat with our physiotherapist through a free message consultation. If we determine that your condition is not suitable for online consultation by therapist, we will refer you to someone who can help you! If you would like to know more about online physiotherapy treatment you can visit this blog.
  • How do you assess me online wihtout touch?
    All physiotherpy assessments start with a ``subjective assessment,'' in which a physiotherapist will ask you a series of questions (without touching you). By the end of the assessment, our experienced physical therapists should have a certain degree of understanding about your problem. The physiotherapist will then ask you to perform some movements to confirm the diagnosis. This process should clarify your diagnosis. And if we are not sure about your diagnosis, we will immediately invite you to do X-ray, Ultrasound, MRI or CT verification or/and recommend you to a local traditional physical therapist or GP without hesitation. Will can also help you contact them by writing a referal letter.
  • How do you treat me online?
    Firstly, our expert therapists has a vast variety of skills and tricks to help you decrease you pain. Secondly, we will create a individualised plan of rehabilitation for you, according to your interest, personality, work and daily acitivities. We also provide HD instructed exercise videos for you to access at home anytime you want. If you would like to know more about online physiotherapy treatment you can visit this blog.
  • Will you be able to tell me when do I need to see a GP, local physiotherapist or specialist?"
    Definitely! We are here to help! Therefore, as soon as we found out a GP, local physiotherapist or specialist can help you better than we do, we will refer you immediately.
  • Do I need a referal from my GP?
    No you don't need a referal from GP. You can chat to us directly as physiotherapist in Australia is first contact practitioner.
  • What can I get out of online physio?
    We know online physiotherapy treatment is unfamiliar to many, therefore, we are planning to shot a video to talk about what to expect in online physio. But for the time being, what you can expect is a very experienced physiotherapist will diagnosis, treat and educate you about your problem, help you recover as quick as you can and prevent future injuries with a low price and flexible meeting venue. If you would like to know more about online physiotherapy treatment you can visit this blog.
  • How do I pay?
    We do secure payement through wix payment. So you can pay easily on the website. And becuase we offer bulk billing for Bupa's memeber, we will teach you how to enter your bupa detail and pay with Hicap Go through your mobile phone.
  • Can I get health insurance rebate for online physio?
    Insurance companies are starting to provide rebates for online health consultations in some circumstances. E.g. Bupa can claim telerehabilitation provide by physiotherapists. Or ask you travel insure/Australian private health insurance provider if they are happy to provide rebates for online physiotherapy consultations. We can provide a receipt for you to issue to your insurance company.
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